| History
AutoZone's history is a rich one, marked by
many milestones - new name, new store designs, new products, new
opportunities and new countries.The next 20 years promise even more.
The highlights of our history begin in the timeline below. |
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| 1979 - |
We
opened our very first Auto Shack in Forrest City, AR. Doc Crain was
the first store manager. Today, we have more than 3,600 AutoZone stores
nationwide. |
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| 1984 - |
We became the first auto parts retailer
to create a quality control program for its parts. We still pride
ourselves in offering quality parts and products to our customers. |
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| 1985 - |
Doc
Crain coined the term WITTDTJR, which stands for "What it takes
to do the job right." The term reflects our commitment to giving
customers the parts and service they need to do the job right the
first time. |
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| 1986 - |
We
gave our first Extra Miler Award to Memphis Mgr. Darren Reltherford.
Today, we still recognize AutoZone employees (we call them "AutoZoners")
who go the extra mile for their customers. It's our way of promoting
good customer service and recognizing our greatest asset - our people. |
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| 1987 - |
We
changed our name from Auto Shack to AutoZone. We also introduced WITT-JR,
the first electronic catalog in our industry. We still use WITT-JR
to look up parts for your vehicle and keep up with your warranty information.
This helps us provide better, quicker customer service to you. |
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| 1989 - |
We started using our Store Management
System (SMS) to help keep our stores stocked with the parts you need. |
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| 1991 - |
Our
stock, AZO, made its debut on the New York Stock Exchange. We also
became the first auto parts retailer to register customer warranties
in a computer database. We're still the only auto parts retailer that
offers this service. |
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| 1994 - |
We
began using a satellite system to broadcast information from store
to store. Using our satellite system, stores can put parts on hold
at other neighboring AutoZone stores, so our customers can get the
parts they need today. |
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| 1995 - |
We opened our 1,000th store on Bardstown
road in Louisville, KY. Also, we introduced our new Duralast and Duralast
Gold batteries. Today, Duralast batteries are the best-selling automotive
batteries in America. |
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| 1996 - |
Our website, www.autozone.com, debuted, along with our new commercial
program in Germantown, TN. We also acquired ALLDATA, a software company
that provides automotive diagnostic and repair information. |
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| 1998 - |
We
experienced unprecedented growth by acquiring nearly 800 stores from
other auto parts retailers. We later converted many of these stores
into AutoZone stores. We also opened our first store outside the United
States in Nuevo Laredo, Mexico. |
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| 1999 - |
We made the Fortune 500 list for
the first time. We've improved our ranking on the list each year since
our debut. |
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| 2001 - |
Steve Odland becomes
AutoZone's 3rd CEO and announces the 40-headed CEO team. Combined,
they plan our 5-year strategy and release AutoZone's Vision &
Values. Vision: "Relentlessly creating the most exciting Zone
for vehicle solutions!" AutoZone's value statements: Integrity,
Respect, Teamwork, Communication, Innovation, Initiative, Accountability,
Thriftiness, Leadership, Excellence. |
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| 2002 - |
AutoZoners develop a
network of "hub, feeder and satellite" stores to get product
to the customer faster, to eliminate lost sales and to have more product
in the market area while reducing inventory investment. |
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| 2003 - |
AutoZone
introduces the Duralast Tool line to include 120 SKUs, including ratchets,
pliers, wrenches, sockets and screwdrivers.

AutoZone partners with CarMax to have AutoZone stores inside 7 of
their 45 CarMax
locations.
Two
leaders in the automotive industry - AutoZone the leader in aftermarket
auto parts and Midas the leader in automotive repair - establishes
a partnership where AutoZone distributes to all US Midas locations.
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| 2004 - |
AutoZone
announces sponsorship of the 2004-2005 NASCAR Elite Division.
AutoZone
celebrates its 25th anniversary of WOW! Customer Service.
Founder Pitt Hyde was inducted into the Automotive
Hall of Fame on October 5, 2004. Pitt set a precedent as the first
aftermarket retailer in the Automotive Hall of Fame. |
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| 2005 - |
William C. Rhodes III was named President and
CEO March 13, 2005.
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We opened our first store in Puerto Rico on July 20, 2005. |
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| 2007 - |
We opened our 4,000th store in Houston, Texas. |
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| 2008 - |
We launched Z-net in stores. Repair guide information, product images and attributes, specifications and troubleshooting guides are all only a click away with Z-net. |
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